Terms of Service
These terms govern your use of SolomonTech's AI automation services and platforms. Please read them carefully before using our services.
Acceptance of Terms
Agreement to Terms
By accessing or using SolomonTech's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Capacity to Contract
You represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
Updates to Terms
We reserve the right to modify these terms at any time. We will notify you of any material changes through our website, email, or other appropriate means. Your continued use of our services after such modifications constitutes acceptance of the updated terms.
Description of Services
AI Automation Solutions
SolomonTech provides artificial intelligence and machine learning solutions designed to automate business processes, including but not limited to intelligent assistants, document processing, workflow automation, and business analytics.
Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access to our services. We may temporarily suspend services for maintenance, updates, or due to circumstances beyond our control.
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We will make reasonable efforts to notify you of significant changes that may affect your use of our services.
User Responsibilities
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Lawful Use
You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our services to engage in any illegal, harmful, or fraudulent activity.
Data Accuracy
You are responsible for ensuring that any data you provide to our AI systems is accurate, complete, and does not violate any third-party rights or applicable laws.
Prohibited Activities
You may not attempt to reverse engineer, hack, or otherwise compromise the security of our services. You may not use our services to transmit malicious code, spam, or engage in any activity that could harm our systems or other users.
AI Services and Limitations
AI Model Performance
Our AI systems are designed to provide intelligent automation and insights, but they are not infallible. AI-generated results should be reviewed and validated by qualified personnel before making business decisions.
Training and Learning
Our AI models may learn and improve from aggregated, anonymized usage patterns. However, we do not use your confidential business data to train models accessible by other customers without explicit permission.
Human Oversight
You acknowledge that AI systems require human oversight and that you remain responsible for all decisions made based on AI-generated recommendations or outputs.
No Medical or Legal Advice
Our AI services are not intended to provide medical, legal, financial, or other professional advice. Any outputs should not be considered as substitutes for professional consultation.
Data and Privacy
Data Processing
We process your data in accordance with our Privacy Policy and applicable data protection laws. You retain ownership of your business data, and we only process it to provide our services.
Data Security
We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no system is completely secure, and you acknowledge the inherent risks of data transmission and storage.
Data Retention
We retain your data only as long as necessary to provide services or as required by law. You may request deletion of your data, subject to legal and contractual obligations.
Cross-Border Transfers
Your data may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers.
Intellectual Property
Our Intellectual Property
All intellectual property rights in our services, including software, algorithms, designs, and content, belong to SolomonTech or our licensors. You are granted a limited, non-exclusive license to use our services according to these terms.
Your Content
You retain ownership of any content, data, or materials you provide to our services. By using our services, you grant us a limited license to process your content solely for the purpose of providing our services.
Feedback
Any feedback, suggestions, or ideas you provide to us about our services become our property and may be used without compensation or attribution.
Third-Party Content
Our services may include content or integrations from third parties. Such content is subject to the intellectual property rights of its respective owners.
Payment and Billing
Fees and Payment
You agree to pay all fees associated with your use of our services according to the pricing terms communicated to you. Fees are generally non-refundable unless otherwise specified.
Billing Disputes
If you believe there is an error in your billing, you must notify us within 60 days of the billing date. We will investigate and resolve any legitimate billing disputes promptly.
Late Payment
If payment is not received when due, we may suspend or terminate your access to our services. You are responsible for any costs associated with collecting overdue payments.
Price Changes
We may change our pricing with reasonable notice. Price changes will not affect existing contracts but may apply to renewals or new services.
Limitation of Liability
Disclaimer of Warranties
Our services are provided 'as is' without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Damages
To the maximum extent permitted by law, our liability for any claims arising from or related to our services is limited to the amount you paid us in the 12 months preceding the claim.
Exclusion of Consequential Damages
We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or network failures.
Termination
Termination by You
You may terminate your use of our services at any time by closing your account or discontinuing use. You remain responsible for any fees incurred before termination.
Termination by Us
We may terminate or suspend your access to our services immediately if you violate these terms or engage in any activity that we reasonably believe is harmful to our services or other users.
Effect of Termination
Upon termination, your right to use our services ceases immediately. We will make reasonable efforts to provide you with access to your data for a limited time, subject to applicable laws and our data retention policies.
Survival
Provisions regarding intellectual property, limitation of liability, indemnification, and governing law will survive termination of these terms.
Indemnification
Your Indemnification
You agree to indemnify and hold harmless SolomonTech and its affiliates from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your violation of any third-party rights.
Our Defense
We will defend you against any third-party claims that our services infringe a valid patent, copyright, or trademark, provided you promptly notify us of the claim and cooperate with our defense.
Governing Law and Dispute Resolution
Governing Law
These terms are governed by the laws of the jurisdiction where SolomonTech is incorporated, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in accordance with the rules of a recognized arbitration organization.
Class Action Waiver
You agree that any arbitration or legal proceeding will be limited to the dispute between you and SolomonTech individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.
Miscellaneous
Entire Agreement
These terms constitute the entire agreement between you and SolomonTech regarding your use of our services, superseding all prior agreements and understandings.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Assignment
You may not assign or transfer your rights under these terms without our written consent. We may assign our rights and obligations under these terms without restriction.
Waiver
Our failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision.
Questions About These Terms?
If you have questions about these Terms of Service or need clarification on any provisions, please contact us:
Email: legal@solomontech.ai
Address: SolomonTech Legal Department
Phone: +374 (55) 29-03-52